A BACKGROUND INVESTIGATION AND DRUG SCREENING IS REQUIRED TO FILL THIS POSITION 

Medical Support Assistant, Bethesda MD

Required Skills & Abilities:

• One (1) year experience in a health care setting working directly in-person with patients.
• Have a basic knowledge of medical terminology.

Preferred Experience:

• Three (3) years of Health Care experience working directly with patients.

• Schedules patient appointments in the computerized appointment scheduling system. 
• Transcribe requests for patient admission; pre-register patients for admission; admit inpatients and register new outpatients in the NIH Clinical Research Information System (CRIS).
• Prepare areas for the workday; receive and direct telephone calls; provide reception; make arrangements for interpreter services.
• Prepare any medical record or visit paperwork for the patient visit; assemble inpatient chart; disassemble inpatient chart for filing in medical record.
• Perform monthly safety inspections; and provide requested patient identification materials (labels, wristbands, etc.).
• Transcribe requests for patient travel authorizations into the NIH Business Systems (NBS).
• Enter data, produce, and/or distribute various reports; collect and enter patient wait and processing time statistics

Hours of Operation : 

• On-Site Base Hours: 7:30 am – 4:00 pm Monday – Friday
• Days, Evenings, which shall include holidays, weekends and may include overtime as needed
• After Hours Supplemental Pay: (Evening and Nights +3.50 p/h,  Weekends +5.00 p/h)  

Education:

• High School Diploma (minimum)
• Associates degree (preferred)
• Duties for most areas require walking, carrying medical records, medical equipment, etc. up to about 50 pounds. A significant part of the job involves working with computers.

Benefits: 

• Two Week Vacation
• Paid Medical/Dental/Vision
• 401k
• Paid Federal Holidays
• Bereavement